Meet our team

The Owners


Steve Hoffman (The Boss), has over 18 years experience in the Plumbing, HVAC & Construction industries.  With his extensive knowledge and an extreme eye for the small details, he provides his Customers with only the best experiences.  

He started out in the Plumbing Industry as a Residential Plumber.  Over the years he moved up into a Superintendent position and then onto a Project Manager in the Commercial Industry.  At the end of the day, it came down to wanting to put the tools back on and offer Customers quality work for their money.  He is ready to bring good old fashioned values back into the business.


Shawna Hoffman (The Actual Boss), does not have experience in the plumbing, HVAC or Construction Industry...unless you consider all of the countless things she has broken at home, that Steve has had to fix!  She comes from a background in the finance industry and loves interacting with people.  If you call the office on any given day, there is a good chance she will be the one to answer the phone.  Just like Steve, she believes in taking pride in your work and having their Customers become family.   If you are looking for an "old school company" when it comes to Values, combined with the latest in the industry, you have found it with New Improvements.


The Little Hoffmans-  New Improvements is a family business and while P & B might not be old enough to throw on a tool belt and head to a job, they are already learning the value of a days work and giving your Customers the very best!


A note from the Owners-  Thank you for choosing New Improvements for your Plumbing, HVAC & Renovation needs.  Every Customer is extremely important to us and we want to invite you to become part of our family.  We want to build a lasting relationship with you and become your trusted "go to" Company.  You are kind enough to invite us into your homes and places of business to do work for you, the least we can do is return the favor and make you part of our New Improvements family!!  The Hoffman's